Operating Rules

1. General Provisions

These operating rules govern the conditions for using the Coworking HUBB premises (hereinafter referred to as "coworking").

The operator reserves the right to change or amend these rules at any time. Users will be informed of changes at least 7 days in advance. The current version is always available on the premises and on the website.

2. Opening Hours

• FIX membership: Monday – Sunday, 24/7 access
• FLEX membership: Monday – Friday, 8:30 – 16:00
• Day pass: Monday – Friday, 8:30 – 16:00
• Meeting room: by agreement
• Guests: on request only — must be arranged in advance by phone at +421 944 840 468

3. Types of Services and Membership

3.1 Membership Types

Coworking HUBB offers several types of memberships and access options: FIX (fixed desk, 24/7 access), FLEX (flexible desk, weekday access), Day pass (single-day access without commitment), and Meeting room rental. Current prices and a full overview of all packages are available on the pricing page.

3.2 Included in the Basic Price

• Access to a workspace according to membership type
• Wi-Fi internet connection
• Basic office equipment (desk)
• Tea, water
• Kitchenette
• Common areas – open space

3.3 Additional Services

• Printing & scanning: free within monthly membership (Fair Use Policy applies — max. 200 printed pages/month, scanning max. 30 minutes/day)
• Meeting room rental: by agreement — see the current price list
• Credits – day pass: Credit balance for single-day coworking access. Credits are non-refundable and must be used within 30 calendar days of purchase. Payment is by bank transfer.
• Credits – meeting room: Credit balance for meeting room rentals. Credits are non-refundable and must be used within 30 calendar days of purchase. Payment is by bank transfer.

4. Registration and Entry

• On the first visit, complete a registration form and present a valid ID.
• Entry to the premises is only possible during opening hours, except for FIX Membership holders (unlimited access).
• Visitors must check in at reception or in the registration system upon entry.
• Members are responsible for their guests and must accompany them for the entire visit.

5. Rules of Conduct

5.1 General Rules

• Maintain silence and respect for other users in the coworking space.
• Phone calls and online meetings must be conducted using headphones with a microphone.
• Food consumption is only allowed in designated areas (kitchenette, relax zone).
• After using shared spaces, return them to their original condition.

5.2 Prohibited Activities

6. Use of Equipment and Facilities

6.1 Wi-Fi and Internet

• Wi-Fi is intended for work purposes only.
• Downloading or distributing illegal content is prohibited.
• Activities that significantly burden the network are not allowed.

6.2 Printers and Office Equipment

• Use only after instruction or with staff approval.
• Any malfunction must be reported immediately.

6.3 Kitchenette

• Maintain cleanliness and order at all times.
• Wash your own dishes immediately after use.
• If a refrigerator is available, label your food with your name and date.
• The operator has the right to discard unlabeled or spoiled food.

6.4 Meeting Room

• Reservation required in advance via the system or reception.
• Return the room to its original condition after use.
• Turn off all equipment when leaving.

6.5 Common Area – Open Space

• Members may access the premises independently according to contractual conditions.
• Keep your desk and surrounding areas tidy.
• Turn off all unused devices. Charging devices overnight or while absent is prohibited without operator approval.

7. Safety and Property Protection

• Users are responsible for their personal belongings and devices.
• The operator is not responsible for loss, damage, or theft of personal belongings.
• The use of lockable lockers (if available) is recommended.
• When leaving, ensure your belongings are stored in lockers (if available).
• In case of damage to coworking property or another member's property, the user must report the damage and cover repair costs. The membership agreement may require liability insurance for major incidents (e.g., fire, flooding).

7.1 Fire Protection

• Do not handle fire safety equipment without reason.
• In case of fire, use fire extinguishers and evacuate according to signage.
• Emergency exits must always remain clear.

8. Personal Data Protection and GDPR

The operator processes personal data in accordance with GDPR and personal data protection law. Personal data is used only for the purposes of providing services and communication.

Your rights: You have the right to access recordings in which you are captured, the right to erasure, the right to object to monitoring, and the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

Detailed information about personal data processing is available at hubb.sk/security and in the Privacy Policy.

9. Payment Terms

• Accepted payment method: bank transfer — applies to all membership types (FIX, FLEX, Day pass) and credit purchases. If payment is more than 7 days overdue, the operator may suspend access.
• Payment is made 1 month in advance — the fee for the upcoming month must be paid by the last day of the current month. Example: To use the space from April 1, payment is due by March 31.
• Membership is concluded for an indefinite period and renews automatically each month. For termination conditions and notice period, see Section 11.
• The operator reserves the right to adjust prices with 1 month's notice, effective from the first day of the month following notification. If a member has prepaid, the new price applies from the month following the last prepaid month.

10. Hygiene and Health

• Users must follow basic hygiene standards.
• Users with symptoms of an acute infectious illness must refrain from visiting.
• Regular ventilation and cleanliness are maintained by members in cooperation with the operator as agreed.
• Toilets and common areas are cleaned according to the schedule posted on the premises.

11. Termination of Membership and Exclusion

Membership may be terminated in writing or electronically with a 1-month notice period starting on the first day of the following month.

The operator may immediately terminate membership without compensation in case of:

• Violation of operating rules
• Non-payment
• Property damage
• Harassment of other users
• Illegal conduct

Repeated minor violations may lead to a warning and subsequent exclusion.

12. Complaints and Claims

• Complaints may be submitted in writing to the operator's registered office or electronically at info@hubb.sk.
• The operator undertakes to resolve complaints within 30 days of receipt.
• The user will be informed in writing about the outcome.

13. Final Provisions

• These operating rules come into effect on March 5, 2026.
• In case of ambiguities or specific situations, the operator decides.
• The rules are available in printed form at the entrance and on the website.
• Users will be informed of any changes at least 7 days in advance.

Contact Details

Effective from: March 5, 2026